Horizontal Directional Drilling (HDD) Outside Parts & Service Representative

Company: Ditch Witch West
Location: Portland
Posted on: March 17, 2026

Job Description:

DITCH WITCH WEST - PORTLAND, OR HORIZONTAL DIRECTIONAL DRILLING (HDD) OUTSIDE PARTS & SERVICE REPRESENTATIVE : Are you passionate about sales, driven by results, and eager to make a meaningful impact in the trucking industry? Do you love building long-lasting relationships? Are you driven to win? If you answered yes, we would love to hear from you! Ditch Witch West, the premier capital equipment dealer in the West, is seeking a motivated Horizontal Directional Drilling Outside Parts & Service Representative to join the team. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team! WHAT YOU’LL DO: In this Outside Sales role, you will be in a lucrative career where your earning potential and success are unlimited! Your primary focus will be serving as a trusted advisor to customers, selling Horizontal Directional Drilling (HDD) parts and service packages, and ensuring our customers’ equipment operates at peak performance throughout its lifecycle. Once the customer purchases equipment from us, you take the lead in keeping them running strong. You’ll serve as the vital link between Ditch Witch West’s Parts and Service Departments and the customers who depend on our drilling equipment every day. Daily Responsibilities: Driving relationship-based sales by understanding customer needs, building rapport, and becoming their go-to resource for all things parts and service. Providing tailored solutions by recommending the right parts, maintenance, and service packages to maximize truck uptime and reliability. Proactively managing accounts , identifying opportunities to grow sales, and helping customers avoid costly downtime through preventative care as well as generating new business through strategic cold calling. Collaborating internally with our technical teams to ensure the highest levels of customer satisfaction and product support. Manage Customer Consignment inventories. This team member will frequently travel within Oregon and Washington states. If you’re a self-motivated, customer-focused sales professional who thrives on building long-term partnerships and delivering real solutions, then we want to hear from you. At Pape’, we don’t just offer a job, we offer a career that matters. WHAT YOU NEED: Self-motivation and the desire to win. Excellent communication skills, including the ability to form strong relationships with customers. Experience planning, developing, and executing sales action plans. HDD operation experience preferred. Knowledge and experience in parts and service sales Experience working with CRM software, sales tracking tools, and basic business reporting. Driver’s license with a good driving record. Compensation: Salary Commission Why work for Pape’: Competitive pay based on your skills, training, and experience level. Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity. Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test. Licenses & Certifications Required Driver License Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords: Ditch Witch West, Beaverton , Horizontal Directional Drilling (HDD) Outside Parts & Service Representative, Sales , Portland, Oregon