Customer Service Staffing Representative- Beaverton, OR

Company: PeopleReady
Location: Beaverton
Posted on: March 19, 2023

Job Description:

We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Customer Service Staffing Representative. Also known as a Staffing Specialist. This individual will support the Branch Manager by assisting with daily operations, including: Helping recruit new applicants, assisting applicants through the employment process, matching applicants with rewarding work, ensuring our customers' open positions are filled, setting appointments, meeting with new and existing customers, generating sales and more. If you are ready to join a team where you can make a real impact, develop creative solutions, and build your skills in diverse areas, this is the position for you. Read on to learn more!

Where you can shine:

* Be a customer service rock star! Provide exceptional customer service to existing customers and associates by maintaining regular communication and fostering strong relationships.
* Navigate multiple operating systems, including our Applicant Tracking System (ATS), our staffing app - JobStack, our text alert system and more.
* Take inbound orders from new and existing customers and enter them into our system.
* Proactively help to grow our business by contacting customers and upselling, generating repeat sales, price quoting, resolving customer problems, and escalating concerns.
* Proactively recruit new applicants by developing creative recruitment tactics. When needed, perform high volume outbound phone calls and messaging via our work alert technology to find qualified workers when trying to fill a job order.
* Match applicants with our customers open positions and ensure that the match works great for both the job seeker and our customer.
* Process payroll for our temporary workers in a timely manner according to standardized payroll processes.
* Promote a culture of safety by always keeping safety and compliance top of mind.
* Embrace our culture principles: We Are Customer Obsessed, We Do the Right Thing, We Stand Together, We Reimagine What is Possible, and We are a Force for Good.

What you bring to the table:

* High school diploma or equivalent required, associate degree preferred
* Customer service and/or sales experience
* Ability to meet deadlines under pressure
* Ability to communicate effectively
* Ability to effectively interact and build relationships with a diverse employee population
* Ability to multi-task
* Possess effective interpersonal skills with the ability to relate to management and employees
* Ability to read and interpret documents such as resumes and procedure manuals
* Basic knowledge in using Microsoft Office
* May require a valid driver's license

Branch work environment with frequent customer interaction, constantly operates a computer, phone, and other office equipment. Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds. Valid driver's license and good safety record required for driving to locations.

At PeopleReady, we make a difference:

PeopleReady is an industry-leading general and skilled labor staffing provider for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and other industries. The daily impact that we have on the lives of job seekers and our customers' businesses is something that we're incredibly proud of. Our team operates by one motto: We Are Ready. Ready to make a difference, ready to change lives through work and ready to win.

The starting pay for this role is $18.50---per hour.------ In addition to monetary compensation, we offer a competitive benefits package, including Medical/Dental/Vision insurance, Company-matching 401(k), Employee Stock Purchase Program, and Tuition Reimbursement, in addition to other programs and perks. More details about our benefits can be found by copying and pasting this URL into your browser: https://bit.ly/23BRF.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Our global impact:

Our game changing JobStack platform fills a job every 9 seconds and has filled over 7 million shifts since its inception. Through JobStack and our network of 600 branch offices across all 50 states, Puerto Rico and Canada, we serve more than 98,000 businesses and put more than 221,000 people to work in 2020.

PeopleReady is part of TrueBlue, Inc. (NYSE: TBI), a leading provider of specialized workforce solutions helping clients improve growth and performance by providing staffing, recruitment process outsourcing and managed service provider solutions. In 2020, TrueBlue connected approximately 490,000 people with work.

IND_FIELD

TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout.

* PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries.
* PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond.
* PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace.

TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.

What we do at TrueBlue is simple - we put people to work and change lives every day.

Keywords: PeopleReady, Beaverton , Customer Service Staffing Representative- Beaverton, OR, Other , Beaverton, Oregon