Company: Central City Concern
Posted on: November 25, 2022
This position supports recovering and formerly homeless families
living in Alcohol and Drug-Free Community (AFDC) housing by
providing advocacy, family mentoring, and other support. The Mentor
acts to ensure the stability of families and assigned properties,
and will be familiar with and able to access resources for
residents, including childcare, employment assistance and training,
transportation and other services. The Family Mentor will be
someone who is comfortable and advanced in his or her own recovery,
and will have a good understanding of professional boundaries and
appropriate behavior. S/he will have the skills needed to support
and assist residents in maintaining recovery, retaining housing,
parenting safely and effectively, and achieving
TITLE: Family Mentor
Monday - Friday 8.00am-4.30pm
OPEN UNTIL FILLED
DESCRIPTION OF DUTIES:
Maintain active caseload and function as mentor and resource
specialist to families in ADFC housing complexes.
Connect families to recovery support systems and programs.
Conduct initial assessment of family competencies and needs,
according to FAN program guidelines
Work collaboratively with families to develop FAN Service Plans
(FSP), monitor FSP's, and formally review FSP's every 90 days.
Identify and facilitate clients' access to other community
Attend meetings and trainings as required.
Develop and maintain current resource directory of available
services, including childcare, housing, clothing, furniture, food
programs, recreation, transportation, legal services, employment
Coordinate property maintenance, repairs, management, and tenancy
with CCC Family Housing Portfolio Manager as needed, and promptly
relay any concerns regarding property.
Work with referral agencies (including residential and outpatient
treatment providers) to facilitate family transition plan.
Ensure stability of clients and housing complexes in caseload.
Cultivate and maintain positive working relationships with
families, and other community resources.
Monitor the safety of all residents, including children, and inform
authorities about unsafe situations when necessary
Closely follow FAN protocols for emergency situations and critical
Develop and maintain good working relationships with DCJ, DHS,
child welfare and other agency staff to maximize client
Maintain records and documentation in accessible and legible
Ensure that all records are current, and client interactions meet
applicable State and Federal guidelines and regulations.
Carry a case load of High Resource using families.
Attend planning and wrap around meetings with community
FAN Mentor will identify and meet any remaining needs, such as
accessing food programs, finding clean clothing, child care,
treatment and recovery activities, maximizing services from DHS,
Child Welfare and other agencies, transportation, and accessing
other services (such as mental health treatment and legal services)
Family Mentor will help residents develop better coping and
parenting skills, keep them engaged in recovery and learn (or
re-learn) skills needed to survive in mainstream society, like how
to shop and prepare nutritious meals on a tight budget, managing
family finances, and developing job skills.
Adhere to all state and federal privacy and security regulations
applicable to the program, and to CCC policies and agreements
regarding confidentiality, privacy, and security.
DESCRIPTION OF OTHER DUTIES:
Perform unit lock outs with Property Management.
Report vacancies to Program Coordinator within 24 hours of move
Report all physical property deficiencies to be placed as work
orders to Housing
Assist Occupancy with residents who do not comply with
re-certifications in a timely manner.
Carry a cell phone and be on-call after hours for emergencies
Contact Property Management when after hour emergencies occur.
SKILLS AND ABILITIES:
Understanding of chemical dependency as a disease, including
treatment and intervention methods.
Ability to understand and support self-sufficiency, re-unification,
treatment and discharge plans developed by other agencies
Knowledge, training and/or experience in infant, child and
adolescent development, the ability to model developmentally
appropriate interactions with children and adolescents, and the
ability to spot developmental concerns that may call for further
Knowledge, training and/or experience regarding positive parenting
and healthy family dynamics
Ability to work both as a team member and independently to achieve
Understanding of HIPPA, confidentiality and boundaries, and a
demonstrated ability to incorporate into daily job performance.
Ability to understand and implement self-sufficiency, treatment or
discharge plans developed by other agencies.
Knowledge, training and/or experience in early childhood
developmental issues and healthy family dynamics, and ability to
model or communicate these to clients.
Ability to clearly communicate expectations and consequences to
clients/tenants and their families and guests.
Ability to manage complex and multiple tasks and prioritize
Demonstrated knowledge of community and social agencies, and
Sufficient manual dexterity and physical ability to perform
Ability to communicate clearly and concisely both verbally and in
Comfortable working with people from a diverse range of ethnic and
socio-economic backgrounds, including those with dual diagnoses or
other disabilities who may display hostility.
Ability to respond appropriately to residents' complaints and
Ability to recognize and acknowledge the limits of own ability and
expertise, and a willingness to seek information, help or support
Detailed oriented; ability to maintain accurate records and
Knowledge of and ability to utilize de-escalation techniques, when
encountering volatile situations...
Ability to effectively communicate with clients, their guests and
children; co-workers; corrections personnel, police, child welfare
workers and other community referents.
High degree of comfort and sufficient advancement in personal
recovery to appropriately facilitate clients in theirs.
Demonstrated understanding of professional and personal boundaries
in the workplace.
GED or High school Diploma required
Certified recovery mentor or ability to obtain certification within
6 months of hire.
Documented experience in human or social services, working with
At least one year experience working or volunteering with children
(e.g., school, daycare, youth programs, etc.).
Flexible work schedule required; may include some evenings and
Must pass a pre-employment drug screen, TB Test, and background
Have or be willing to obtain a standard First Aid Certificate and a
CPR/Adult and CPR/Infant-child certificates prior to
Must possess a current driver's license, access to a vehicle,
qualify as an Acceptable Driver as designated in Central City
Concern's Fleet Safety policy. Must pass an initial driver training
within 60 days of being an approved driver and continued
recertification training. Must maintain vehicle insurance coverage
of a minimum of $100,000/$300,000 personal auto liability
Will be required to carry an agency cell phone for work use. Cell
phone will be provided by Central City Concern.
Ability to adhere to Central City Concern's drug-free workplace
which encourages a safe, healthy and productive work environment
and strictly complies with the Drug-Free Work Place Act of 1988. An
employee shall not, in the workplace, unlawfully manufacture,
distribute, dispense, possess or use a controlled substance or
Must generally have the ability to bend, stoop, kneel, squat,
twist, reach, pull and lift heavy objects and climb stairs, with
reasonable or no accommodation.
Must adhere to all Agency nondiscrimination policies.
Ability to effectively interact with co-workers and clients with
diverse ethnic backgrounds, religious views, political
affiliations, cultural backgrounds, life-styles, and sexual
orientations and treat each individual with respect and
EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Central City Concern, Beaverton , FAN-Family Mentor, Other , Beaverton, Oregon
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