Member Services Supervisor (Front Desk) - VillaSport

Company: Villasport Athletic Club and Spa
Location: Beaverton
Posted on: May 8, 2022

Job Description:

Job Description VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a generous benefits package. POSITION SUMMARY: This position leads the team of Member Service Associates and Concierge Associates and manages the operations of the Member Services department, ensuring that all VillaSport members receive five-star service when entering and departing the club and when requesting changes to or information about their membership account. This is a full-time position offered at an hourly rate of pay plus a full benefits package. YOUR FOCUS AND OUR FOCUS: To maximize revenue. To control expenses. To deliver excellent customer service. To maintain the quality and cleanliness of your facility and work space. QUALIFICATIONS: Five-star customer service and problem-solving skills. Excellent communication and phone skills. Highly proficient computer skills; able to learn new software and systems efficiently. Experience working for a high-end, high-touch, service-oriented business is a plus. Experience leading a team and being a part of a high-performing team. Experience working in a fast-paced, multi-faceted, customer-facing position. Servant leadership mindset. Outgoing, friendly personality with ability to work with and serve all kinds of people. Responsible and accountable; self-motivated. High energy with a positive outlook. Detail-oriented. College degree, progress toward a college degree, or equivalent skills gained through experience. For more information about VillaSport please visit our website at www.villasport.com Please send your resume and hourly wage range requirements. No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. zr Company Description VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and can deliver best-in-class customer service on a scale not seen in the industry. If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, complimentary club membership, and a benefits package that includes a 401(k) plan with a generous company match of up to 4% of your compensation.

Keywords: Villasport Athletic Club and Spa, Beaverton , Member Services Supervisor (Front Desk) - VillaSport, Other , Beaverton, Oregon