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Patient Services Representative, Pacific Medical Group - North Portland

Company: Interpath Laboratory
Location: Beaverton
Posted on: October 14, 2021

Job Description:

Pacific Medical Group - North Portland, part of Praxis Health, is seeking an experienced Patient Services Representative with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

 

In this role, you will greet, screen, schedule clients, input correct client information, and perform clerical duties related to clinical service and other medical receptionist duties as necessary.

 

  • Must have an aptitude to learn and love to work in the field of healthcare
  • Must be someone who thrives in a busy, fast-paced environment
  • Must have exceptional customer service skills, be highly organized, and detail oriented
  • Experience with electronic medical records is a plus

Schedule:

Monday - Friday and rotating Saturdays

 

About Us:

Pacific Medical Group has five locations in the Portland area. Our neighborhood clinics have been a part of this community for over 100 years and throughout these years, we are proud to provide the highest quality care to multiple generations of families.

 

Benefits:

We offer a competitive wage and benefits package, and on top of this, you will work with a talented group of providers, professionals and co-workers who are dedicated to the highest standards of quality care. The family of providers within the Praxis Medical Group values those we provide for and we value our employees.

 

Essential Job Functions
  • Greets, screens and schedules patients.
  • Inputs information into electronic health records and other support services platforms.
  • Performs clerical duties related to clinical service. 
  • Prepares and processes correspondence. Answers routine medical administrative inquiries. 
  • Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
    information between patients and their clinical team.
  • Obtains, verifies, and updates patient information and provides support services to patients and medical staff. 
  • Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
  • Ensures scheduling accuracy for ease and best use of provider and patient time.
  • Vital contributor to internal communication via multiple software programs.
  • Maintains files and assists establishing office systems. 
  • Assists in the care and maintenance of office equipment. 
  • Performs medical receptionist duties as necessary.

 

Candidate must comply with all state, local and federal rules, guidelines and requirements with respect to safety and health. This includes, but is not limited to any mandates with respect to the COVID-19 virus, such as PPE, testing, or vaccination rules, absent a legally recognized need for accommodation. Such accommodation requests should be promptly submitted to HR and will be reviewed and approved based on the circumstances presented.


Education and/or Experience                                            

  • High school diploma or general education degree (GED).
  • Minimum two years of experience in a medical office setting preferred.

Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

 

The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.

 

We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.

 

We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY

 

Come see how healthcare is done right!


  • Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
  • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Stress can be triggered by multiple staff demands and deadlines.
  • Work is performed in an office environment. Involves frequent contact with staff and patients.

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Interpath Laboratory, Beaverton , Patient Services Representative, Pacific Medical Group - North Portland, Other , Beaverton, Oregon

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