Customer Service Representative - Remote Temporarily
Posted on: May 3, 2021
This role will be remote for the time being, but eventually
will be back in the office.
A software company in the Beaverton area is looking to add
Customer Service - Payment Support Specialists to the team.
The Payment Support Specialist assists in payment automation
process through daily interaction with new and existing suppliers
and customers. Payment Support takes inbound calls and emails on
payments, contact details and general questions. Service in this
position drives bottom-line results for our customers by
maintaining or increasing supplier acceptance of electronic
payments and removing work from customers accounts payable
- Support suppliers (and customers) through inbound phone calls
- Enter information received into the database; provide follow up
communication with supplier defining any additional information or
steps required. Clearly communicate procedures and policies by
phone and email.
- Maintain records of vendor and customer accounts- interactions
or transactions, recording details of inquiries, complaints,
comments or needed actions.
- Receive incoming information from vendors; review for accuracy
- 2-3 years of call center experience (Software environment a
- Familiarity with CRM software (Salesforce), ticketing software
(Zendesk) is a plus
- Ability to utilize dual-monitors to maximize efficiency
- Diploma, GED, or Degree required
Contact Derek at 503-403-4311. If I don't answer just leave a
detailed message and I will get back to you as soon as
We know that a company's success starts with its employees. We
also know that an individual's success starts with the right career
opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
The company is an equal opportunity employer and will consider
all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Beaverton , Customer Service Representative - Remote Temporarily, Other , Beaverton, Oregon
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