BeavertonRecruiter Since 2001
the smart solution for Beaverton jobs

Technical Support

Location: Beaverton
Posted on: February 25, 2021

Job Description:

The role of the Desktop Technical Customer Support position is to: assist Client Support staff with next-level support on advanced technical issues and provide coordination and prioritization of the Client Support functions with the management and technical leadership of other Information Technology (IT) organizations. The ideal candidate is an information technology generalist and is the front line of support for IT systems and software that fields telephone calls, voice-mails and emails from IT clients, resolves or refers IT issues, tracks issues using a central incident management application and may run various diagnostic programs for troubleshooting or monitoring purposes.

Typical Tasks may include but are not limited to:

? Provide technical assistance over the phone or in person for a wide variety of hardware, software & site-specific applications in an enterprise server-client environment.

? Oversee the daily performance of computer systems

? Troubleshoot calls from the support desk & start the resolution process, bringing in other subject matter experts as required.

? Interpret IT client Operating System or server system & product issues and provide resolution when possible.

? Enter IT problem descriptions& troubleshoot the issue sufficiently to appropriately refer the problem to the correct IT support group

? Answer user inquiries regarding computer software or hardware operation to resolve problems.

? Enter commands & observe system functioning to verify correct operations & detect errors.

? Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

? Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

? Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

? Read technical manuals, confer with users, conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

? Refer major hardware or software problems or defective products to vendors or technicians for service

? Develop training materials & procedures, or train users in the proper use of hardware or software

? Confer with staff, users, and management to establish requirements for new systems or modifications

To apply for this position email your resume to referencing DN-Tech Support in the subject line, or call (503) 265-5591. If this position is not exactly what you are looking for, please contact our office directly to discuss your career goals and what you are looking for. Not all positions are advertised, so other suitable positions may be available. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Beaverton , Technical Support, IT / Software / Systems , Beaverton, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Junior to Mid Level PHP Developer
Description: Overview br br Perficient currently has a career opportunity for a Junior to Mid Level PHP Developer in our national Commerce Practice This resource will be developing on several leading PHP platforms (more...)
Company: Perficient
Location: Portland
Posted on: 03/5/2021

Manager - Software Engineering
Description: This is an incredible opportunity for a Manager of Software Engineering to join Apex's Engineering team in Portland. As a Manager of Software Engineering you will work closely with other managers, tech (more...)
Company: Apex Clearing Corporation
Location: Portland
Posted on: 03/5/2021

Sr Software Developer
Description: Computers/Software NewYork, New York New York, New York Tampa, Fl Seattle, Washington Washington, District Of Columbia Boston, Massachusetts Atlanta, Georgia Philadelphia, Pennsylvania Destin, Florida (more...)
Company: Funnel Leasing
Location: Portland
Posted on: 03/5/2021

Revature: Entry Level Software Engineer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Entry Level Software Engineers in the next 4 weeks.One day someone is going to ask you where (more...)
Company: Revature
Location: Portland
Posted on: 03/5/2021

SAP HANA Analyst
Description: Should have experience in implementation of SAP HANA aATP functionalities specifically
Company: MWIDM Inc.
Location: Idanha
Posted on: 03/5/2021

12T Technical Engineer
Description: Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will develop the skills necessary to help build, plan, and repair airstrips, (more...)
Company: Army National Guard
Location: Clackamas
Posted on: 03/5/2021

Project Manager, Technology
Description: br br Logistics done differently. Are you ready to take your career to the next level with a rapidly growing global company Join XPO Logistics, a company named among the most admired in the world (more...)
Company: XPO Logistics
Location: Portland
Posted on: 03/5/2021

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Junior Software Developers in the next 4 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: Salem
Posted on: 03/5/2021

Technical Program Analysis, Associate
Description: Clearance Required:Public TrustEducation Required:BA/BSUS Citizenship:Why MIL MIL is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, (more...)
Company: The MIL Corporation (MIL)
Location: Remote
Posted on: 03/5/2021

Senior Software Engineer III
Description: NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, (more...)
Company: Nike Deutschland GmbH
Location: Beaverton
Posted on: 03/5/2021

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Beaverton RSS job feeds