BeavertonRecruiter Since 2001
the smart solution for Beaverton jobs

Customer Service Agent

Company: Courtney Rogers State Farm
Location: Beaverton
Posted on: May 12, 2024

Job Description:

We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!

Responsibilities:

--- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
--- Find patterns in customer complaints and bring them to the team for improvement
--- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
--- Maintain customer accounts and update with new account information as needed
--- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
--- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
--- Interact with the sales lead to maintain and improve service and product knowledge


Qualifications:

--- High school graduate, G.E.D. recipient, or equivalent
--- Experience working in a customer-oriented atmosphere
--- Excellent active listening, interpersonal, and communication skills



About Company:
Our organization, Courtney Rogers State Farm, is located in Beaverton, Oregon. We also have a second location in West Linn, OR. We help customers protect what they value most and help them plan for a solid financial future. We are a full-service Insurance Agency offering several products and services such as:

AutoHomeCommercialLifeHealthRetirement PlanningBank products

Keywords: Courtney Rogers State Farm, Beaverton , Customer Service Agent, Hospitality & Tourism , Beaverton, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Beaverton RSS job feeds