Customer Service Administrator

Company: Red Zone HR Solutions LLC
Location: Beaverton
Posted on: May 25, 2023

Job Description:

This position is on-site 100% of the time. There are no remote/hybrid options.
Want to work in a fun environment with like-minded, hard-working and upbeat team of employees? We want to bring you on to our fast-paced wholesale plush toy company! We offer great benefits with opportunities for personal and professional growth. Nature Planet manufactures toys in Asia and sells to zoos, museums, aquariums, outdoor/adventure retailers, national and state parks, and other tourist-centric attractions. Nature Planet is seeking a Customer Service Admin. Responsibilities and Duties:

• Answer phones and assist with general customer service inquiries: may include sending invoices, updating order status, sending order confirmations, updating customer profiles
• Troubleshoot shipping issues
• Prepare return authorizations and credit memos
• Assist Order Entry for Sales and Accounting
• Learn our plush product lines with proficiency Skills/Qualifications Required:
  • Work on-site 100% at 15455 NW Greenbrier Parkway, Beaverton
  • 2+ years of clerical or administrative experience
  • 1-2 years customer service experience
  • Excellent written and oral communications
  • Must be organized & detail oriented
  • Proficient in Microsoft Office
  • ERP experience is a plus
  • A positive & calm attitude even while stressed
  • Fast and accurate data entry skills
  • Team player in a fast-paced environment We offer:
    • Starting salary - $20.00 to $23.00 per hour
    • 401(k) with 100% company matching up to 3% of contributions and 50% matching up to 5% of contributions
    • Medical and Dental Insurance Job Type: Full-time Salary: $20.00 - $23.00 per hour Benefits:
      • 401(k)
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insurance Experience level:
        • 1 year Shift:
          • 8 hour shift
          • Day shift Weekly day range:
            • Monday to Friday
            • No weekends Experience:
              • Customer service: 1 year (Required)
              • Administrative: 2 years (Required) Work Location: One location

Keywords: Red Zone HR Solutions LLC, Beaverton , Customer Service Administrator, Hospitality & Tourism , Beaverton, Oregon