Behavioral Health Case Manager I
Company: Elevance Health
Location: Beaverton
Posted on: November 19, 2023
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Job Description:
WARNING: Please beware of phishing scams that solicit interviews
or promote work-at-home opportunities, some of which may pose as
legitimate companies. Elevance Health requires a completed online
application for consideration of employment for any position. We
will never ask you for a credit card, send you a check, or ask you
for payment as part of consideration for employment.
Behavioral Health Case Manager I
Job Family: Behavioral Health
Type: Full time
Date Posted:Nov 10, 2023
Req #: JR95559
Location:
CO, DENVER
NV, LAS VEGAS
CA, SAN FRANCISCO
WA, LAKEWOOD
CA, SAN JOSE
OR, Beaverton
CA, BREA
ID, MERIDIAN
WA, SEATTLE
CA, PALO ALTO
CA, FULLERTON
CA, GLENDALE
NV, RENO
NV, HENDERSON
CA, WHITTIER
CA, BAKERSFIELD
NV, LAS VEGAS
CA, LAWNDALE
Description
$2,000 Sign on Bonus! ---
Title: Behavioral Health Case Manager l (Telephonic)
Work Location: National within 50 miles of PulsePoint
REQUIRED Work Hours: Monday - Friday 10:30am - 7:00pm Mountain
Time.
The Behavioral Health Case Manager I is responsible for performing
case management telephonically and/or by home visits within the
scope of licensure for members with behavioral health and substance
abuse or substance abuse disorder needs.
Primary duties may include but are not limited to:
Carries a caseload of adult and adolescent member's with BH, ED,
and SUD needs.
Makes outbound calls on a regular basis to enroll members (from a
queue) and to keep members engaged.
Takes inbound calls from members to assist with needs/resources or
returning our outbound calls.
Uses appropriate screening criteria knowledge and clinical judgment
to assess member needs.
Conducts assessments to identify individual needs and develops care
plan to address objectives and goals as identified during
assessment.
Monitors and evaluates effectiveness of care plan and modifies plan
as needed.
Supports member access to appropriate quality and cost-effective
care.
Coordinates with internal and external resources to meet identified
needs of the members and collaborates with providers.
Works from different modalities (phone queue, Chat, IM, email,
text) to assist members and coordinate with others
Works to meet or exceed individual and team call center metrics as
set by leadership.
Participates in external client account audits.
Utilizes different clinical case management modalities
(Motivational interviewing, coaching, intensive case management,
etc.)
Minimum Requirements:
Requires MA/MS in social work, counseling, and minimum of 3 years
clinical experience in social work counseling with broad range of
experience with complex psychiatric and substance abuse or
substance abuse disorder treatment; or any combination of education
and experience which would provide an equivalent background.
Current active unrestricted license such as LCSW (as applicable by
state law and scope of practice) LMHC LICSW LPC (as allowed by
applicable state laws) LMFT LMSW (as allowed by applicable state
laws) or Clinical Psychologist to practice as a health professional
within the scope of licensure in applicable states or territory of
the United States required.
Preferred Skills and Experiences:
Candidates must have 2 years post clinical licensure
Experience in case management and telephonic and/or in person
coaching with members with a broad range of complex
psychiatric/substance abuse and/or medical disorders preferred.
Requires clinical telephonic experience.
Proficient use of Microsoft programs and ability to work with
multiple computer programs and screens simultaneously while
documenting and speaking with members.
Knowledge of community resources and/or coordination of community
resources.
Strongly prefer candidates available to work M - F; 10:30am -
7:00pm MST
For candidates working in person or remotely in the below
locations, the salary range for this specific position is $53,136
to $106,272*
Locations: California; Colorado; Nevada; New York; Washington
State; Jersey City, NJ
In addition to your salary, Elevance Health offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). The salary offered for
this specific position is based on a number of legitimate,
non-discriminatory factors set by the company. The company is fully
committed to ensuring equal pay opportunities for equal work
regardless of gender, race, or any other category protected by
federal, state, and local pay equity laws .
Please be advised that Elevance Health only accepts resumes from
agencies that have a signed agreement with Elevance Health.
Accordingly, Elevance Health is not obligated to pay referral fees
to any agency that is not a party to an agreement with Elevance
Health. Thus, any unsolicited resumes, including those submitted to
hiring managers, are deemed to be the property of Elevance
Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives
and communities - and making healthcare simpler. A Fortune 20
company with a longstanding history in the healthcare industry, we
are looking for leaders at all levels of the organization who are
passionate about making an impact on our members and the
communities we serve. You will thrive in a complex and
collaborative environment where you take action and ownership to
solve problems and lead change. Do you want to be part of a larger
purpose and an evolving, high-performance culture that empowers you
to make an impact?
We offer a range of market-competitive total rewards that include
merit increases, paid holidays, Paid Time Off, and incentive bonus
programs (unless covered by a collective bargaining agreement),
medical, dental, vision, short and long term disability benefits,
401(k) +match, stock purchase plan, life insurance, wellness
programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy, providing
various levels of flexibility while also ensuring that associates
have opportunities to connect in-person. Unless in a designated
virtual-eligible role and specified as primarily virtual by the
hiring manager, associates are required to work at an Elevance
Health location at least once per week, and potentially several
times per week. Specific requirements and expectations for time
onsite will be discussed as part of the hiring process. Candidates
must reside within 50 miles or 1-hour commute each way of a
relevant Elevance Health location.
The health of our associates and communities is a top priority for
Elevance Health. We require all new candidates in certain
patient/member-facing roles to become vaccinated against COVID-19.
If you are not vaccinated, your offer will be rescinded unless you
provide - and Elevance Health approves - a valid religious or
medical explanation as to why you are not able to get vaccinated
that Elevance Health is able to reasonably accommodate. Elevance
Health will also follow all relevant federal, state and local
laws.
Elevance Health has been named as a Fortune Great Place To Work in
2022, has been ranked for five years running as one of the 2023
World's Most Admired Companies by Fortune magazine, and is a
growing Top 20 Fortune 500 Company. To learn more about our company
and apply, please visit us at careers.ElevanceHealth.com. Elevance
Health is an Equal Employment Opportunity employer and all
qualified applicants will receive consideration for employment
without regard to age, citizenship status, color, creed,
disability, ethnicity, genetic information, gender (including
gender identity and gender expression), marital status, national
origin, race, religion, sex, sexual orientation, veteran status or
any other status or condition protected by applicable federal,
state, or local laws. Applicants who require accommodation to
participate in the job application process may contact
ability@icareerhelp.com for assistance.
EEO is the Law
Equal Opportunity Employer / Disability / Veteran
Please use the links below to review statements of protection from
discrimination under Federal law for job applicants and
employees.
EEO Policy Statement
Know Your Rights
Pay Transparency
Privacy Notice for California Residents
Elevance Health, Inc. is anE-verify Employer
(https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
Need Assistance?
Email us (elevancehealth@icareerhelp.com) or call
1-877-204-7664
Keywords: Elevance Health, Beaverton , Behavioral Health Case Manager I, Healthcare , Beaverton, Oregon
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