Advice Nurse - LPN or other Hybrid
Company: Metropolitan Pediatrics, LLC
Posted on: November 16, 2022
Our Advice Nurse openings are eligible for our sign on bonus of
$1000 for full-time and $500 for part-time.
This hybrid position could be scheduled in clinic and/or remote
based on business need. Responsible for phone triage, providing
education of medical conditions and advice to families and
patients. When in clinic also responsible for collaborating with
clinic staff/providers to create care plans, assisting providers
with in clinic procedures to include difficult blood draws and
catheters and medical emergency response.
Provide current and accurate advice for metro patients and families
by telephone in a professional and courteous manner. Schedule
follow-up appointments, as necessary, at all sites.
Provide onsite triage for provider in the clinic, based on business
Assist provider with clinical procedures when necessary and
collaborate to create a plan of care for each patient.
Update Electronic Medical Record (EMR) with relevant
Present educational topics to patients, families, and peers.
Maintain confidentiality of sensitive patient information at all
Maintain exceptional patient relations, responding to inquiries,
concerns, and complaints from parents or families.
Meet or exceed ER follow-up benchmark, and participate in other
quality measures, as assigned.
Provide backup coverage for staff as needed, administering
vaccinations, and rendering treatment for pediatric patients.
Successfully work in a fast-paced, changing environment with
effective time management and ability to multitask and prioritize
Participate in site-specific and clinic-wide initiatives on an
Contribute to team effort by accomplishing related goals and
results as needed.
Attend and actively participates in huddles and team meetings,
remote or in clinic as needed.
Display high standards of office conduct.
Punctual, regular, timely, and dependable attendance.
Participate in training a new employee when applicable.
Other duties as assigned by manager.
Specific Job Skills
Excellent professional interpersonal, communication, telephone,
customer service, time-management, problem-solving, and
decision-making skills are essential.
Ability to be self-motivated and efficient in a WFH or hybrid work
environment, meeting any productivity targets.
Pediatric care knowledge for advice and triage.
Ability to write SOAP (Subjective, Objective, Assessment, and Plan)
Knowledge of community resources for patients with complex medical
Current clinical knowledge and presentation, teaching, and
Ability to perform basic math.
Ability to conduct ongoing interpersonal interactions and analyze
and solve problems.
Ability to actively participate in team development and
Working experience using computer hardware/software required.
Performs duties in a hybrid position both in Clinic/Remote with
minimal supervision, operating from established and well-known
procedures. Decisions are based on regular and recurring work
situations. Mistakes and/or errors may result in directly affecting
patient care, disrupting scheduled patient flow, holding up
insurance billing, causing poor patient relations, and/or damage to
patient care services, all of which can have negative financial
implications for the organization.
Working conditions include working with others in a team setting
and frequent interruptions. Other working conditions include
extensive phone and computer work. When WFH, entire shift will be
This position has both internal and external contacts. The most
common internal contacts are with own site staff and supervisor.
The most frequent external contacts are with patients and families.
Both types of interactions involve information exchange and
extensive problem solving. The majority of contact with external
customers takes place over the telephone. At least 90% of all
contacts are with external customers while 10% are with
non-customers or internal customers.
Current LPN License in the State of Oregon required for LPN. Other
will be considered upon review.
Degree from an accredited nursing program.
Minimum of 3 years of experience in a family practice or pediatric
clinical setting, preferably giving advice and performing
Previous experience using Barton Schmitt Pediatric Protocols
Current CPR certification required.
PALS or PEARS certification preferred.
Understanding of clinic workflow required.
Experience with Electronic Medical Records.
Keywords: Metropolitan Pediatrics, LLC, Beaverton , Advice Nurse - LPN or other Hybrid, Healthcare , Beaverton, Oregon
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