Advice Nurse (RN or LPN)
Company: Metropolitan Pediatrics Llc
Posted on: September 17, 2022
Our Advice Nurse openings are eligible for our sign on bonus of
$1000 for full-time. The Advice Nurse is responsible for onsite
triage and handling of emergencies in office as well as assisting
provider with clinic procedures. Provide education of medical
conditions and advice to families and patients. Essential Functions
Provide current and accurate advice by telephone in a professional
and courteous manner. Schedule follow-up appointments, as
Provide onsite triage for provider in the clinic.
Assist provider with clinical procedures when necessary and
collaborate to create a plan of care for each patient.
Update Electronic Medical Record (EMR) with relevant
Present educational topics to patients, families, and peers.
Maintain confidentiality of sensitive patient information at all
Maintain exceptional patient relations, responding to inquiries,
concerns, and complaints from parents or families.
Meet or exceed ER follow-up benchmark, and participate in other
quality measures, as assigned.
Provide backup coverage for staff as needed, administering
vaccinations and rendering treatment for pediatric patients.
Check code cart monthly.
Successfully work in a fast-paced, changing environment with
effective time management and ability to multitask and prioritize
Participate in site-specific and clinic-wide initiatives on an
Contribute to team effort by accomplishing related goals and
results as needed.
Attend and actively participates in huddles and team meetings.
Display high standards of office conduct.
Punctual, regular, timely, and dependable attendance. Secondary
Functions Participate in training a new employee when
Other duties as assigned by manager. Specific Job Skills Excellent
professional interpersonal, communication, telephone, customer
service, time-management, problem-solving, and decision-making
skills are essential.
Pediatric care knowledge for advice and triage.
Ability to write SOAP (Subjective, Objective, Assessment, and Plan)
Knowledge of community resources for patients with complex medical
Current clinical knowledge and presentation, teaching, and
Ability to perform basic math.
Ability to conduct ongoing interpersonal interactions and analyze
and solve problems.
Ability to actively participate in team development and
Working experience using computer hardware/software required.
Fluent English Job Scope Performs duties with minimal supervision,
operating from established and well-known procedures. Decisions
based on regular and recurring work situations. Mistakes and/or
errors may result in directly affecting patient care,
disrupting scheduled patient flow, holding up insurance billing,
causing poor patient relations, and/or damage to
patient care services, all of which can have negative financial
implications for the organization. Job Conditions Working
conditions include working with others in a team setting and
frequent interruptions. Other working conditions
include extensive computer work. Interpersonal Contacts This
position has both internal and external contacts. The most common
internal contacts are with own site staff and
supervisor. The most frequent external contacts are with patients
and families. Both types of interactions involve
information exchange and extensive problem solving. The majority of
contact with external customers takes place over
the telephone (98%) and face-to-face (2%). At least 90% of all
contacts are with external customers while 10% are
with non-customers or internal customers. Education/ Experience
Current RN or LPN license in the State of Oregon required.
Degree from an accredited nursing program.
Minimum of 3 years of experience in a family practice or pediatric
clinical setting, preferably giving advice and
Previous experience using Barton Schmitt Pediatric Protocols
Current CPR certification required.
PALS or PEARS certification preferred.
Understanding of clinic workflow required.
Experience with Electronic Medical Records.
Keywords: Metropolitan Pediatrics Llc, Beaverton , Advice Nurse (RN or LPN), Healthcare , Beaverton, Oregon
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