Area Operations Director- Service/Repair (Pacific Northwest) TK Elevator Corporation

Company: thyssenkrupp Elevator
Location: Portland
Posted on: May 29, 2025

Job Description:

Area Operations Director- Service/Repair (Pacific Northwest)TK Elevator Corporation - Portland (OR), Kirkland (WA)What we expectThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Area Operations Director- Service/Repair for the Pacific Northwest area.This position is responsible for driving the success of the Area service and repair operations by efficient, cost-effective and profitable execution of projects. Successfully manages the operations to ensure budget profits are exceeded and develops best practice operational processes with a strong emphasis on continuous improvement and growth.ESSENTIAL JOB FUNCTIONS:

• Drives and supports a culture of safety throughout the organization. Including participation in safety training, performing safety audits and stressing the importance of safety to all employees.
• Drives success of area service/repair processes from booking to turnover; coordinates with the AVP and branch management teams to drive initiatives.
• Reviews P&L and other financial reports to monitor branch performance within the area to ensure monthly budgetary goals are met or exceeded. Uses accounting reports to review job backlogs and possible job fades for all branches within the area. Develops, reviews and approves the operation plans and budgets submitted by direct reports.
• Plans, directs, and prioritizes elevator service/repair with area manpower needs and ensures the areas operations are efficient and cost effective; supervises project managers and uses project management software and other scheduling tools.
• Visits jobsites to survey and advises on jobs progress. Includes trouble-shooting problems with operations managers and mechanics, performing quality audits and meeting with contractors to review progress.
• Develops and maintains strong working relationships with customers.
• Implements and oversees strategic fade initiatives. Reviews and participates in bids of large or complex service/repair jobs to ensure profitability. Includes attending pre-bid meetings with sales representatives and providing technical input to calculate labor and material costs. Ultimately, maximizing growth and profitability while leading and managing operations functions.
• Assists with and provides approval for change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes a strong understanding of TK Elevator, and its area and company mission and objectives, ethical standards and code of conduct.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Prioritizes and supports all US Field Operations and Area initiatives and supports the execution of initiatives and processes within the area and branches. Actively participates in branch coordination meetings; includes interfacing with corporate departments, including legal and labor relations, and collaborates with the factory as the main point of contact for area service.
• Possible direct project field crew oversight or project responsibilities on special tasks or projects.Who we are looking forEDUCATION & EXPERIENCE:
  • Bachelor's degree or combination of equivalent experience
  • Requires a valid driver's license and a satisfactory Motor Vehicles Report.
  • Thorough knowledge of general management methods within the elevator industry and specific experience with the modernization product line.
  • 10+ years' experience in upper-level management.
  • Ability to define problems collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variablesWhat we offerSalary range: $140,000 to $180,000.The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company's 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.Employees will receive 15 days of vacation leave per year. Employees will enjoy 11 paid holidays throughout the calendar year. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment.Eligibility requirements for these benefits will be controlled by applicable plan documents.This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.Additional informationTK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevatoror call 1-844-427-5461.ContactTo apply to a position, please click on the Apply Now button.For any additional questions or job specific requests, please use the contact
    below and include the Job Requisition Number as a reference.Job detailsPosting date: 2025/05/22Experience level: ExecutiveType of contract:Type of contract: Permanent, Full TimeWork mode: HybridJob field:Job field: Customer ServicesJob number:Job number: US_901745_ET_TKELECP12214Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
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Keywords: thyssenkrupp Elevator, Beaverton , Area Operations Director- Service/Repair (Pacific Northwest) TK Elevator Corporation, Executive , Portland, Oregon