Director, IT Infrastructure and Operations
Company: Tillamook Creamery
Location: Portland
Posted on: May 6, 2024
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Job Description:
A rewarding opportunity for a customer-focused and
improvement-driven leader.
Come join the Tillamook Team where our philosophy is
Do Right By Every Bite.
We are looking for an IT leader who can help us achieve our vision
of delivering exceptional service and quality to our customers and
creating more opportunities for our team.
Success in this role looks like a leader who has a customer-centric
vision and a culture of continuous improvement: someone who has
strong technical leadership and excellent communication and people
skills. This is an opportunity to inspire, coach, and develop your
team while fostering a collaborative and supportive work
environment.
As an independent farmer-owned cooperative, we have been guided by
good, honest values since 1909. We believe in putting quality over
profit, natural over artificial, and that hard work can never be
outsmarted. We re taking a stand for real food, because everyone
deserves better.
We invite members of all diverse communities to join our workforce.
At Tillamook, we believe that inclusion and diversity are central
to our cultural strategy. In order to achieve our growth ambition
and compete and win in the marketplace, we believe we make better
decisions and build stronger teams when we invite and rely on
diverse perspectives, thoughts, backgrounds, and cultures in our
work to fuel our innovation and growth. To us this means creating a
climate of inclusion where all employees feel valued and a sense of
belonging.
What You Will Do:
Be responsible for directing on-premise data center and cloud
infrastructure and end-user technical support services through the
entire lifecycle, including planning, design, policies, controls,
budget, implementation, and proactive maintenance and support.
Provide vision, leadership, and direction to IT staff responsible
for all IT Infrastructure and Operations functions in a 24/7 food
production environment, including IT service desk support,
information and data security, connectivity, and business
continuity. Safeguard company data on servers, PCs, and databases
against accidental or unauthorized modification, destruction, or
disclosure through the use of hardware, software, and policy. Have
a strong desire to understand the business,products,market, and
customers that TCCA and its IT department serve.
A Day in the Life:
Providing technical leadership and strategic direction to the teams
responsible for managing the infrastructure and operations support
services that enable business operations and processes that keep
applications and infrastructure safe, reliable, and available.
Leading the IT Infrastructure and Operations department in
operational and strategic planning, including business
requirements, project planning, and organizing and negotiating
resource allocation. Overseeing negotiation and administration of
vendor, outsourcer, and consultant contracts and service
agreements. Directing IT Infrastructure and Operations staffing,
including recruitment, supervision, scheduling, development,
evaluation, and performance management. Through a consultative
approach, establishing and maintaining business relationships with
the organization s senior leaders, department managers, and end
users regarding pertinent IT activities. Facilitating preparation
of project plans and proposals, outlining project objectives, IT
requirements, and staffing requirements for proposed systems.
Maintaining business continuity and performance of corporate and OT
networks and systems. Overseeing the design and implementation of
information systems that support the on-premises and cloud-based
enterprise infrastructure of the organization. Preparing,
implementing, and executing IT budget, including developing
business case justifications and cost/benefit analyses for IT
spending and initiatives. Controlling and optimizing costs through
budgeting, forecasting, negotiation, and design review.
Collaborating with functional management teams and key business
stakeholders to evaluate, design, develop, and implement systems
for improving business systems performance, availability,
reporting, and ease of day-to-day task management. Continuing
partnership with Tillamook s 3rd party security vendorFRSecureto
develop and maintain an overall leadership and organizational
structure for the existing Information Security program. Providing
expertise and strategic risk guidance for IT projects, including
evaluation and recommendation of technical controls. Directing the
development, maintenance, and publishing of up-to-date security
policies, standards, and guidelines. Evaluating potential security
breaches, coordinate responses, and recommend corrective actions.
Providing leadership to staff and external resources in support of
established goals and objectives, improved efficiencies, and
problem resolution.
Knowledge, Skills, and Abilities:
BS degree in an IT, computer science, or engineering field, or
equivalent education and experience. 10+ years of experience
leading a team of IT infrastructure and operations support
professionals. Experience in a 24/7 automated food production
environment is preferred. Experience designing and implementing
infrastructure that supports business continuity and disaster
recovery. Innovative, strategic, and logical thinker with strong
analytical and problem-solving skills. Highly motivated and
self-directed leader of people. Ability to interface professionally
and establish business relationships at all levels and functions of
the organization. Exceptional attention to detail, highly
organized, and an effective facilitator and communicator. Ability
to multi-task and prioritize work in accordance with organizational
objectives and timelines. Ability to train and lead various company
resources in meeting project support deadlines. Demonstrated
experience managing testing for large system implementations with
interfaces and managing the upstream and downstream workflows.
Experience developing and executing on project milestones using
Agile and/or waterfall methodologies. Strong Microsoft Office
skills with proficiency in MS Visio and MS Excel.
Physical Requirements:
Sitting Standing and/or walking Lifting 25 lbs Vision for machine
or computer operation
Keywords: Tillamook Creamery, Beaverton , Director, IT Infrastructure and Operations, Executive , Portland, Oregon
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