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Experience Research Director

Company: Nike Deutschland GmbH
Location: Beaverton
Posted on: April 10, 2021

Job Description:

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. Whowe are looking for: We are looking for an ExperienceResearch Director who is recognized as an inspiring leader in the field ofqualitative insights. You have a deep familiarity with experience designmethodologies, user experience principles and industry trends. You're a pro atuncovering consumer needs through a variety of qualitative research methods.And you know how to present sophisticated ideas, so they're easy to understandand can anticipate objections while persuading others to adopt a point of view. You're a champion of user researchbest-practices---including methods and measurement!Your communication skills are exceptional and you're an experienced storytellerwho's adept at crafting work that persuades, influences and inspiresmulti-disciplinary teams. Whoyou will work with: The Experience Research &Analytics team builds compassion for the consumer by delivering action-orientedqualitative and quantitative insights across all Nike Direct touchpoints. Youwill partner with research and analytics, data science, digital product,digital and retail design teams from Nike.com, Nike App, SNKRS, NTC, NRC andNike Stores to create experiences that are distinctly Nike and serve the needsof the consumer. From exploratory research to concept iteration to summativevalidation, you will inform how the consumer interacts with our brand acrossthe Nike Direct ecosystem. Whatyour responsibilities will be:

  • Maintain a good understanding of our consumers, business objectives and company mission
  • Constantly be an advocate for our consumers in order to fuel a human-centered product design culture
  • Partner with data science, analytics, product and design teams as a strategic advisor and an experienced researcher to build consumer empathy while putting consumer needs at the center of the development process
  • Deliver against your strategic research roadmap---field requests, prioritize against business needs, and define delivery timelines
  • Apply a variety of qualitative and quantitative research methods to discover whitespace opportunities, explore propositions and validate solutions in service of strategic business questions
  • Design and moderate consumer interviews that elicit authentic behaviors and reactions
  • Lead synthesis of qualitative findings and present them in a way that advises, influences and shapes product design decisions
  • After research is delivered, be a thought partner and strategic advisor with internal partners to ensure the insights are being interpreted and optimally applied Whatyou bring to Nike
    • 8+ years experience in the user research industry at a digital agency, in-house at a brand, or in an academic setting
    • Bachelor's in HCDE, Human Factors, Cognitive Psychology, or similar
    • In-depth experience conducting research globally, including non-English marketplaces
    • Demonstrable ability to plan, lead, execute and deliver impactful qualitative research, while contextualizing against data captured quantitatively
    • Expertise in synthesizing findings that translate into relevant insights NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. How We Hire At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best - and to do that, you need to understand how the hiring process works. Transparency is key.* This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles. Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential. NIKE, Inc. is committed to fostering a diverse and inclusive environment for all NIKE employees and job applicants and offers a number of accommodations to complete our interview process including readers and sign language, accessible and single location for in-person interviewers, modified equipment/devices and closed captioning. If you need an accommodation to complete the application process, we're here to help! Please contact us at +1 503-671-4156 and include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

Keywords: Nike Deutschland GmbH, Beaverton , Experience Research Director, Executive , Beaverton, Oregon

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