Manager, Workplace Design & Connectivity (WD&C) Americas Sport Member Service

Company: Nike, Inc.
Location: Beaverton
Posted on: March 24, 2020

Job Description:

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc. corporate campuses provide environments to maximize employees' full potential. From meticulous landscaping, to state-of-the-art fitness centers, running trails and more, the Nike Facilities teams keep campuses around the world running at peak performance so employees can operate in an environment that inspires innovation. These teams lead the design and construction of Nike's corporate buildings, supply project management services, ensure workplace security and much more. The end result: an atmosphere that inspires everyone who sets foot on a Nike campus.

Come join Nike's Workplace Design and Connectivity team and help us Make Sport A Daily Habit for our more than 25,000 employees across the Americas. If you consider yourself a subject matter expert on helping thousands of people launch their health journeys, we are interested in talking to you! Ideally you are an emerging leader within top corporate health or fitness program with a proven track record of leading consumer facing teams.

KEY RESPONSIBILITIES
Report directly into the Engagement Director and lead a team of engagement professionals. Create a world class member services team that ensures every Nike employee is fully immersed in our Sport offerings.Deliver a world-class customer engagement experience at all Nike owned gyms.Manage the day-to-day operations of the member engagement team and ensure all staff are trained and meeting service standards. Deliver a world-class engagement strategy that serves our employees individually and as a team at all locations across the Americas. Manage annual reviews, hiring, and promotions of a team of more than 10 Sport and Health professionals.
WHAT DOES SUCCESS LOOK LIKE?
Our employees regardless of location are immersed in health and are always informed on the offerings available to them. Every member feels like they have access to an exclusive ecosystem of sport and health. We offer world class on-boarding programs that remove barriers to Making Sport A Daily Habit. All of our Americas employees are Making Sport A Daily Habit.

YOUR FIRST 6 MONTHS
Design and launch our World Headquarters member engagement strategy to serve the individual, team, and business. Build a world class engagement team.Unlock our Key City engagement model for our New York and Los Angeles based employees.

WHAT YOU BRING TO NIKE
You have a bachelor's degree or equivalent experience in human behavior, community health, leisure services, hospitality or related degree.You have led a health focused engagement team for a top corporate, city, or university health program for at least 3-5 years' experience. You have a deep knowledge of behavior science and consumer behavior. You have managed large teams of both employees and contractors for at least 3-5 years. You are comfortable with managing large budgets over $1M. You are a master communicator and are adept at presenting information in various formats. You are a diversity champion and know that Sport serves all of humanity.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

PandoLogic.Category: Human Resources, Keywords: Workplace Services Manager

Keywords: Nike, Inc., Beaverton , Manager, Workplace Design & Connectivity (WD&C) Americas Sport Member Service, Executive , Beaverton, Oregon