Customer Service Representative - Oregon Hot Tubs
Company: LESLIES POOLMART INC
Location: Beaverton
Posted on: January 2, 2026
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Job Description:
DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: Oregon Hot Tub
is Oregon’s largest and most established hot tub company—the 1
selling hot tub company in the Portland area since 1979. We became
a part of Leslie's family in October 2019. Oregon Hot Tub has
worked closely with Watkins Manufacturing, makers of the Hot Spring
Spas, to establish itself as one of the premier Hot Spring Spa
dealers in the country. Our team of affable and highly informed
sales personnel is dedicated to ensuring that you acquire a hot tub
or sauna that perfectly aligns with your preferences. Our team of
certified technicians, water care specialists, and customer service
representatives excel in providing unparalleled post-purchase
assistance, setting a benchmark in the industry. Overview: A
Customer Service Coordinator serves as the first point of contact
for both internal and external customers, ensuring a high level of
service at every interaction. Key responsibilities include managing
inbound and outbound calls, responding to emails, scheduling
appointments, providing product knowledge, troubleshooting issues,
and handling POS sales . Responsibilities: Handle inbound and
outbound calls efficiently Manage scheduling and appointment
coordination Communicate with internal and external customers via
email Assist walk-in customers with inquiries and purchases Verify
and confirm new spa orders Process spa warranty claims accurately
Perform daily audits to ensure accuracy and compliance Process
e-store orders promptly Close and invoice service orders Review and
manage open orders Process WSC parts requests Maintain general
office cleanliness and organization Perform other duties as
assigned Qualifications: High school diploma or GED required
Proficient in Microsoft Office Suite and Outlook 1–3 years of
experience in telephone-based customer service Strong attention to
detail Ability to efficiently navigate multi-screen CRM systems
Eagerness to learn and take on new tasks Flexible and able to work
varying schedules based on business needs Dependable, motivated,
and self-directed Excellent verbal and written communication skills
Ability to thrive in a fast-paced environment Team-oriented with
strong collaboration skills Strong customer service focus
Technologically savvy with comfort using computers and various
software Pay: $22.00 - $27.00 Leslie’s recognizes a critical
component to our continued success is our people. Leslie’s is proud
to have a culture of inclusion that seeks to celebrate and embrace
the different backgrounds and perspectives that help drive our
success and support team members in developing and growing with us.
We aim to create a workplace where all team members feel welcomed
and valued and inspire each other every day. HTHiring Equal
Opportunity Employer This employer is required to notify all
applicants of their rights pursuant to federal employment laws. For
further information, please review the Know Your Rights notice from
the Department of Labor.
Keywords: LESLIES POOLMART INC, Beaverton , Customer Service Representative - Oregon Hot Tubs, Customer Service & Call Center , Beaverton, Oregon
