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Medical Front Desk Receptionist (Beaverton M-F)

Company: AFC Urgent Care Portland
Location: Beaverton
Posted on: May 21, 2023

Job Description:

2022 Top Workplace WE DO URGENT CARE DIFFERENTLYOn Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision MakingProfit Sharing: All Employees Work Together, See the Results, and Share in the SuccessMedical Front Desk Receptionist - Also refered to as a Patient Services Representative, the Medical Front Desk Receptionist is a highly-skilled customer service representative that plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.Education and/or Experience Requirements:3+ years of customer service in person-to-person work environments1+ years experience with administrative duties in a medical settingComputer skills/literacy, requiredMedical terminology knowledge is strongly preferredOpportunities To Learn & Grow:This patient-facing position is an excellent first step into healthcareOpportunities to take on a Medical Assistant Apprenticeship program availableCosts are covered by AFC!Pay and Benefits:$17.50 - $24.00 + / hour Depending on Years of ExperiencePlus Generous Employee Profit Sharing Bonuses are paid quarterlyFull-Time Benefits Eligible401k at 1 year, with a 3% Employer Contribution3 Weeks Paid Time OffAFC covers 100% of costs for family care when using our AFC clinicsSchedules:Full-time, 40 hrs/week. Monday - Friday 8:00 am - 4:00 pm.Locations: AFC Portland is growing to meet the needs of our community. If you have an interest in ANY of our clinic locations, we encourage you to apply. Our current need is for Hillsboro Clinic.Clinic Locations:- Northeast Portland- Northwest Portland- Tigard- Oregon City- Beaverton- Hillsboro- Cedar Mills (Opening June 2023)What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, and attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining calm and collection are important attributes.Essential Functions/Major Responsibilities:Greet and acknowledge patients with a warm and friendly demeanorProvide appropriate forms upon check-in and completing patient registration in EMRElectronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of serviceCheck out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patientAnswering calls and resolving needs or directing them to the appropriate departmentOverseeing incoming emails and faxes to the clinic and taking corrective action to complete each requestResponsible for the setup and close-out of the cash drawerMaintaining a clean and tidy work environment including proper disinfecting of the lobby area between patientsAll other duties as assigned by the Clinic Manager.Exhibit Company Core Values:Commitment - Commitments are clearly made and metHealth - Healthy living for everyone is promoted through sustainable and responsible behaviorsExcellence - Excellence in everything we doCelebrate - Celebrate wins - both small and largeTrust - Trust builds teamwork through vulnerability and respectSafety & Wellbeing:Vaccination Policy: As a healthcare company, AFC believes that the safety and well-being of our staff and patients are a top priority. Therefore, we require new hires to have received all required vaccinations, including, but not limited to, measles, mumps, flu, and COVID-19Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background and drug screenings.

Keywords: AFC Urgent Care Portland, Beaverton , Medical Front Desk Receptionist (Beaverton M-F), Administration, Clerical , Beaverton, Oregon

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